Privacy Policy

Last Updated: 14-04-2025

1. Introduction

Deccan Services (“we”, “us”, or “our”) operates deccanervices.com and provides home appliance repair services in Hyderabad and Vijayawada. We are committed to protecting your privacy and handling your personal information with care.

2. Information We Collect

We collect minimal necessary information:

Personal Data:

  • Contact Information: Phone number
  • Location Data: Service address
  • Service Details: Appliance information and issue description

Automated Data:

  • Cookies for website functionality (you can disable these in browser settings)

3. How We Use Your Information

Your data is used solely for:

  • Scheduling and providing repair services
  • Communicating service details and quotes
  • Improving our services

4. Payment Methods

We accept only:

  • Cash payments (collected by technicians after service)
  • UPI payments (processed in-person via technician’s UPI ID)

Note: We do not use payment gateways or store any financial information.

5. Technician Verification & Safety

All our technicians undergo:

  • Government ID verification (Aadhaar/PAN)
  • Background checks
  • Technical certification validation
  • Regular training updates

Technicians carry company ID cards for your verification.

6. Data Sharing & Disclosure

We do not sell or share your data except:

  • With technicians for service purposes
  • When required by law

7. Data Security

While we implement security measures, no online transmission is 100% secure.

8. Your Rights

You can:

  • Request access to your data
  • Ask for corrections
  • Request deletion of your data

9. Cookies Policy

Our website uses cookies for:

  • Basic functionality
  • Analytics (Google Analytics)
  • Ad performance (Google Ads)

You can manage cookies in your browser settings.

10. Third-Party Links

We may link to external sites but aren’t responsible for their privacy practices.

11. Google Ads Compliance

We clearly state:

  • We are an independent service provider
  • No false brand affiliations
  • Transparent pricing and services

12. Policy Updates

We may update this policy periodically.

13. Contact Us

For privacy questions or service requests:

  • Phone: 9997791979
  • Email: info@deccanervices.com
  • Hyderabad Address: 7th Phase Road, KPHB, Kukatpally, Hyderabad – 500085
  • Vijayawada Address: Workmen Pet, NTR Circle, Patamata, Vijayawada – 520010

14. Disclaimer

We are not affiliated with any appliance brands. Brand names/logos are used for identification only.

 

Call Now 99977 91979